Turn tenant feedback into better property management.
RentalRated Pro helps landlords and property managers understand what tenants are saying, identify recurring issues, monitor their reputation, and turn reviews into actionable insights.
Built for landlords who want more than a simple rating — they want to understand the feedback behind their reputation.
Tenants consistently praise responsiveness and building cleanliness. Repair turnaround time is the most common concern, mentioned in 38% of recent reviews.
Your reviews contain valuable information. Pro helps you find it.
Individual reviews are easy to read one at a time and hard to make sense of in bulk — especially as your portfolio grows and feedback spreads across dozens of properties and months of history. Pro organizes tenant feedback into insights so you can quickly answer questions like:
- What are tenants consistently praising?
- What problems are mentioned repeatedly?
- Which properties need the most attention?
- Are maintenance issues improving or getting worse?
- How is my overall reputation changing over time?
- What should I address first?
Understand Your Reputation
See how tenants perceive your properties and management over time.
Identify Recurring Problems
Find patterns across reviews that may indicate maintenance, communication, safety, value, or property-condition issues.
Prioritize Improvements
Use tenant feedback to identify which issues deserve attention first.
Build a Stronger Reputation
Understand what you're doing well and use positive tenant feedback to reinforce your strengths.
Your reviews, summarized for you.
Pro analyzes the reviews associated with your properties and generates an easy-to-read summary, so you can see the themes in your feedback without reading every review line by line.
Automatically summarize new reviews from the previous week.
- Number of new reviews
- Average overall rating
- Change in rating vs. the previous period
- Most frequently mentioned positive themes
- Most frequently mentioned concerns
- Important maintenance-related feedback
- Communication and professionalism feedback
- Value-related feedback
- Safety-related feedback
- Properties receiving notable feedback
- Suggested areas to investigate
A more comprehensive look at how your reputation is moving.
- Overall rating trend
- Category rating trends
- Review volume
- Positive vs. negative sentiment trends
- Most common compliments
- Most common complaints
- Properties showing improvement
- Properties showing declining sentiment
- Recurring issues across the portfolio
- Suggested priorities for the upcoming month
AI-generated summaries are intended to help you identify patterns. They should be reviewed alongside the original tenant reviews, which are always one click away.
Everything on one dashboard.
A look at the analytics available inside RentalRated Pro.
Based on 112 published tenant reviews.
116 reviews over the last 12 months.
- Responsive management41 mentions
- Clean common areas33 mentions
- Safe neighborhood27 mentions
- Repair turnaround time38 mentions
- Move-out deposit clarity19 mentions
- Parking availability12 mentions
| Property | Overall | Maintenance | Professionalism | Reviews |
|---|---|---|---|---|
| Harborview Apartments | 4.6 | 4.3 | 4.7 | 38 |
| Maple Street Flats | 4.1 | 3.7 | 4.2 | 26 |
| Riverbend Townhomes | 3.6 | 3.1 | 3.8 | 19 |
Don't just read reviews. Know what to do next.
Pro exists to turn review data into information you can act on — the two or three changes that would actually move your rating.
Maintenance is your most frequently mentioned concern.
38% of recent reviews referenced maintenance or repair response times.
Communication is improving.
Professionalism ratings increased over the last 90 days.
One property is trending below your portfolio average.
Consider reviewing recent feedback for this property.
These are examples of the kinds of insights the system can generate. Real insights appear on your dashboard only when you have enough review data to support them.
Reports that come to you.
Choose weekly reports, monthly reports, both, or none at all. Reports are sent from the RentalRated email system to your landlord account and link straight back to your dashboard for the full detail. You can change your delivery preferences at any time.
Weekly Snapshot
A concise overview of recent activity — new reviews, rating movement, and anything worth a closer look this week.
Monthly Deep Dive
A fuller analysis of reputation, category trends, recurring themes, and where to focus next month.
Simple pricing that grows with your portfolio.
Every plan includes the reputation dashboard, analytics, AI summaries and automated reports. Your plan is based on how many properties you manage.
Pro
For landlords managing up to 5 properties.
- Reputation dashboard
- Review analytics
- Category performance
- Review trends
- AI-generated review summaries
- Weekly automated report
- Monthly automated report
- Portfolio insights
- Email report delivery
Growth
For landlords and property managers managing 6–25 properties.
- Portfolio-wide analytics
- Property-to-property comparisons
- More detailed trend analysis
- Advanced portfolio insights
- Priority support
Portfolio
For landlords and property managers managing 26–100 properties.
- Full portfolio analytics
- Advanced property comparisons
- Portfolio-level trend analysis
- Enhanced reporting
- Priority support
Managing more than 100 properties?
Contact RentalRated for custom pricing built around your portfolio.
Free vs. Pro
Claiming your profile and responding to reviews is free and always will be. Pro adds the analysis layer on top.
| Feature | Free | Pro |
|---|---|---|
| Claim landlord profile | ||
| Respond to reviews | ||
| Basic reputation information | ||
| Review analytics | ||
| Category trends | ||
| Portfolio analytics | ||
| AI review summaries | ||
| Weekly reports | ||
| Monthly reports | ||
| Automated email reports | ||
| Property comparisons |
Why Pro?
Your tenants are already giving you feedback. Pro helps you turn that feedback into information you can act on.
- Save time reviewing dozens or hundreds of tenant comments
- Identify recurring maintenance problems
- Detect communication issues
- Understand what tenants value most
- Monitor reputation before problems become larger
- Compare performance across properties
- Track whether improvements are actually changing tenant sentiment
- Make better decisions using real tenant feedback
Built to help you understand feedback — not replace your judgment.
AI summaries are generated from the reviews published on RentalRated for your properties, and are intended to identify themes and trends. You can always open the original reviews behind any insight. RentalRated does not use AI to decide whether a review is truthful, and summaries are not definitive judgments about any tenant or landlord.
RentalRated Pro FAQ
Everything landlords ask before subscribing.
Your reputation is more than a number.
Understand what your tenants are saying, discover where you can improve, and build a stronger reputation — all from one dashboard.